Why are my statistics empty or incomplete after syncing?

Before you start

• Your history synced at least once: How do I run my first full sync?

Step by step

1. Open a Statistics tab. If it says “No events tracked yet.” or “No openings tracked yet.”, nothing is stored yet: click “Sync your inventory” and run a full sync.
2. If the sync finished with “N events could not be imported”, your events were still saved; open Statistics again and check.
3. If figures look too low, open the Sync page and read the Coverage block: the date range, how many events are stored and whether gaps were found.
4. If Coverage reports gaps, click “Fill first gap”; if it says the range is not verified yet, click “Verify this range”.
5. If a list says “No openings match these filters.”, click “Reset” in the filter row to clear the search, date range, rarity and sort.

Good to know

• “No events tracked yet.” on Overview appears only when the total is zero; if any section has data, Overview shows it.
• Streaks and dry spells depend on a complete history, and Steam only lists what its inventory history still shows, so very old events may never appear.
• Events without a price add nothing to Returned. The “N% of openings priced” line on the “Then and now” card measures how many are priced; counts, rarity and luck are not affected.
• Hatched money figures are not an error and not zero: they are Supporter figures that a free account does not see.
• On Luck, “No case reaches 10 openings” means the minimum or the year menu hides every case; lower the minimum or choose “All years”.
• Armory stays empty until you redeem stars in CS2 and sync; it then shows its first activity.
• If a sync ended with “N events could not be imported”, the number counts catalogue items that could not be matched, not lost events; the events are saved.