Help
Type your question and get the short video that answers it.
Getting started
Syncing your history
How do I install the extension and connect it?0:11Extension
Why does the site say my extension is not detected?0:14Extension
What permissions does the extension ask for, and why?0:14Extension
Do I need to be logged into Steam, and how do I check?0:14Extension
How do I run my first full sync?0:14Extension
Can I close the tab or stop a sync halfway?0:11
How do I sync only my newest events?0:14Extension
What is the difference between the four sync modes?0:17Extension
My sync is slow. Is it stuck?0:11Extension
My sync failed halfway. How do I continue?0:11
What does “Coverage” mean, and how do I fill a gap?0:14Extension
Does it find cases I opened before I installed it?0:11
Extension and snapshots
Inventory
Activity
Statistics
Where are my statistics, and what is on each tab?0:14
What does “Net result” mean, and is it my real profit?0:14Supporter
Which price does LootSpectrum use?0:14
What is the difference between “At the time” and “Today”?0:14Supporter
How does the Luck page decide if I am lucky?0:14
What is a dry spell, and what does “Since last Covert” mean?0:11
What do “Longest streak” and “Weekly streak” mean?0:11
How do I read my trade-up results?0:14Supporter
What does the Armory page measure?0:11Supporter
Why are my statistics empty or incomplete after syncing?0:11
Catalogue and item pages
How do I find a skin, case or collection?0:11
How do I read an item page?0:14
How do I read the price history chart?0:14
What does a full set cost, and which skins do I own?0:14
How do I see my own copies of a skin and what they were worth when I got them?0:14
How do Doppler phases work on an item page?0:11
3D inspect
How do I open the 3D viewer, and why is there no “Inspect in 3D” button?0:14Desktop only
How do I preview a specific float, pattern or Doppler phase in 3D?0:14
How do I add stickers or a charm to a skin in the 3D viewer?0:14
How do I look at one of my own skins in 3D?0:11
How do I look at an inspect link someone sent me in 3D?0:14
Watchlist and loadouts
Account, settings and data
How do I change the currency?0:11
Which price source should I pick, and what does it change?0:14
How do I change my email or password, or delete my account?0:11
How do I become a Supporter?0:14
Where do I see my plan and manage payment?0:11
How do I cancel my Supporter plan, and what happens afterwards?0:14Supporter
Do I lose my data when Supporter ends?0:11
How do I delete my synced data and start over?0:14